FAQ
PRODUCT & FIT
What size should I order?
What size should I order?
We use standard Australian sizing. Choose the size you normally buy. If you usually wear Nike, Adidas, Under Armour, or any other major sportswear brand in Australia, pick the same size here. For precision, every product page includes a size chart with estimated measurements. When a style is intentionally oversized or supportive/compressive, your usual size still gives the intended look (size down/up only if you prefer a different vibe).
We’ve also added a Model Details tab, where you can see each model’s measurements and the size they’re wearing to help you choose the right fit.
Are your leggings squat proof?
Are your leggings squat proof?
Yes. While Exonik is new to Australia, our leggings are built on years of product development and real-world testing through our parent brand, Verve Taiwan. The same performance fabrics and construction have been worn and trusted by thousands of Verve Taiwan customers and athletes across Asia. Every piece has been tested for opacity under movement and stretch, and we've carried that same commitment to quality into every Exonik design. You can train with confidence knowing your leggings are backed by proven performance.
What's the difference between your NyFit™ and Luxo™ fabrics?
What's the difference between your NyFit™ and Luxo™ fabrics?
Both NyFit™ and Luxo™ are made with premium fabrics from Taiwan— the difference is in how they feel and move with you. NyFit™ has a slightly more supportive and structured feel, making it great for intense training sessions like Hyrox or gym work, but still stylish enough for everyday wear. Luxo™ is our softest, smoothest option, with a second-skin feel that's perfect for lighter movement (think Yoga, Pilates), recovery days, or dressing up beyond the gym. Both are designed to move with you, it just depends on what kind of vibe and support you're after.
Are your bras supportive for high impact workouts?
Are your bras supportive for high impact workouts?
We get it! There's nothing worse than a sports bra that doesn't match the moment. That's why we've designed different bras for different kinds of movement. If you're training high-impact and want that locked-in feel, the NyFit™ Active Form Bra offers structure and support without being restrictive. If you're after something softer with a skin feel for low-to-mid intensity sessions or everyday wear, Luxo™ Freedom Bra is your go-to. Each is made with its own carefully selected performance fabric, but both are built to the same standard, using premium technology developed through our years of experience with our mother brand Verve Taiwan. Different feel, same level of trust.
What fabrics do you use for women's activewear?
What fabrics do you use for women's activewear?
We're glad you asked because we only use premium, fabric blends for our clothing. Our Luxo™ collection is made from a polyester and elastane blend that gives you that smooth, second skin feel. Made with nylon and elastane, ExoTech™ is also smooth, incredibly stretchy, and its matte sheen of the yarn adds a premium finish while also offering UV protection. NyFit™ is built for performance. It is engineered with a premium nylon 66 and elastane blend that focuses on support, stretch, and durability. Want to dive deeper? Check out the 'Our Fabrics' page for more info, or head to the 'Fabrics and Materials' tab on each product page for exact fabric percentages and blends.
What fabrics do you use for men's activewear?
What fabrics do you use for men's activewear?
Hyper-Lite™ is engineered and scientifically tested to exceed Q-MAX cooling standards, designed to pull heat away from your skin the moment it makes contact, giving you that instant cool-touch feel. The fabric is ultra-lightweight, breathable, and offers a silky-soft finish with certified UV protection. Core186™ offers superior stretch and adapts to every kind of workout due to its high elasticity blend of polyester and 18% elastane! XY-Lite™ fabric made with polyester and elastane is lightweight, elastic, and sweat-wicking. XY-Stretch™ fabric contains 80% polyester and 20% elastane, offering excellent moisture absorption, elasticity, skin-friendly comfort, and freedom of movement.
How should I wash my Exonik pieces?
How should I wash my Exonik pieces?
To keep your pieces looking and performing their best: Cold wash only, Do not tumble dry, avoid fabric softeners, wash inside out and with similar colours. These are general guidelines. For the most accurate care instructions, please refer to the tag on your garment.
Do your fabrics offer UV protection?
Do your fabrics offer UV protection?
Yes. Several of our collections feature fabrics that are certified for UV protection, including Hyper-Lite™, Core186™, and others in our men's and women's range. Believe it or not, UV protection isn't guaranteed in all fabrics but many of ours are specifically tested to meet protection standards. This means you get more than just style and comfort; you get peace of mind when training outdoors or spending time in the sun.
SHIPPING & DELIVERY
Where do you ship from?
Where do you ship from?
All orders are packed and shipped from our base in Brissie, QLD, Australia.
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary by country and are calculated at checkout. Shipping times may vary slightly, but here's a general guide: Australia: 2 to 6 business days, New Zealand and Asia: 6 to 10 business days, Rest of the world: 10 to 14 business days. Once your order ships, you'll receive a tracking link to follow it every step of the way.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer standard free shipping within Australia for orders over $150 AUD. Free shipping is currently not available for international shipping.
Will I have to pay customs or duties?
Will I have to pay customs or duties?
For international orders, customs fees may apply depending on your country's import laws. Please know that it is the customer's responsibility to pay for international taxes and customs fees.
Can I ship to a PO Box?
Can I ship to a PO Box?
Yes, within Australia. For international orders, PO boxes may not be accepted depending on the courier.
RETURNS & EXCHANGES
What's your refund policy?
What's your refund policy?
Please read our return policy here.
Can I exchange my item?
Can I exchange my item?
Need a different size? The quickest way to get what you need is to return your original item for store credit, then use that credit to place a new order. We're here to help with any questions, and we'll make sure the process is smooth. Store credit never expires as long as Exonik is still operating, so you can take your time finding something you love.
What if I received the wrong or faulty item?
What if I received the wrong or faulty item?
First, we're really sorry. Email us at team@exonik.com.au as soon as you can, and we'll fix it fast at no extra cost to you.
Do you offer refunds?
Do you offer refunds?
At the moment, we offer store credit only (unless the product is faulty). This helps us manage inventory and continue offering limited release drops.
What condition should the items be in to return?
What condition should the items be in to return?
All returns must be: Unworn and unwashed, in original packaging, tags attached, free of stains, deodorant marks, or scent.
PAYMENTS & REWARDS
What payment methods do you accept?
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and Afterpay.
Do you offer gift cards?
Do you offer gift cards?
No, we do not currently offer gift cards but we will work towards it in the near future.
Do you have a rewards program?
Do you have a rewards program?
Coming in the near future. Sign up to our newsletter to be the first to know when we launch our loyalty program with exclusive perks.
Can I use more than one promo code at checkout?
Can I use more than one promo code at checkout?
We love giving you ways to save whether it's through exclusive drops, email offers, or your favourite influencer's code. However, only one promo code can be applied per order, unless otherwise specified by the Exonik team. Keep an eye out though if we ever offer stackable deals, we'll make sure you know about it!
ORDERS & ACCOUNTS
I placed an order. What's next?
I placed an order. What's next?
Once you complete your checkout, we don't waste a second. You'll get a confirmation email soon after, and as soon as your activewear ships, we'll send you another email with tracking info. We usually pack and send orders within 48hrs and you can expect your package to arrive within 2-6 business days depending on where you are located in Australia. For international orders, you may encounter some extra delay due to customs clearance. Please double-check your shipping address before placing your order. We can't be held responsible for lost packages due to incorrect or incomplete addresses.
Can I track my order?
Can I track my order?
Yes. Once your order is shipped, you'll receive a tracking code through email. You can also log into your account to view order status.
I need to change or cancel my order. What can I do?
I need to change or cancel my order. What can I do?
If your order hasn't shipped yet, we'll do our best to help. Email us at team@exonikactive.com.au as soon as possible. Once shipped, changes aren't possible, but we can help with returns in specific circumstances.
Do I need an account to order?
Do I need an account to order?
No. You can check out as a guest. But creating an account helps you track orders, save info, and access faster checkouts.
I forgot my password. How do I reset it?
I forgot my password. How do I reset it?
Click "Forgot Password" on the login page and follow the reset link sent to your email.
BRAND & ETHICS
Where is Exonik designed and made?
Where is Exonik designed and made?
Exonik began in sunny Queensland. We co-design our fabrics and fits across our teams in Australia and Taiwan, then produce in Taiwan with trusted specialists, bringing Aussie innovation together with cutting-edge fabric tech.
Are your products ethically made?
Are your products ethically made?
Absolutely. We partner exclusively with trusted manufacturers who uphold high standards in labour rights, workplace safety, and environmental responsibility. That's one of the key reasons why most of our production happens in Taiwan, where ethical and technical standards are among the best in the industry.
Can I collaborate with Exonik?
Can I collaborate with Exonik?
We love collaborating with people who share our mission. If you're a content creator or athlete who aligns with our brand, reach out to us via team@exonikactive.com.au or DM us on our socials.
Need help with something else?
Hit us up at team@exonikactive.com.au or message us on IG @exonikactive